Hi,
We have taken note of your opinion. We are sorry that you are not satisfied with your purchase. Indeed, the Halo ring is made in a hollow way. It sometimes happens that products or humidity can lodged there. This is why we always recommend to our customers to take off our jewelry when they wash their hands, put on cream or put disinfectant. By avoiding putting products with the jewelry, it helps to maintain the quality of the jewelry thereby your skin :)
If you have more questions contact us!