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Return policy

Satisfaction guaranteed for every purchase

 

We offer to exchange items if they do not suit you or if you change your mind within 14 days of purchase. The item must be in good condition and not worn. The new selected item is sent to you at our expense.  

If a break occurs or you are simply not satisfied, send us back your purchase and we will offer you an applicable credit on your online purchases or repair it at our expense. 

You can also make an appointment to come directly to the workshop to exchange your order. This option is unavailable for now due to COVID-19. Simply contact us via our email address at: contact@horacejewelry.com

 

Return Form (to print and send back with the item)


Return address 

9500 Rue Meilleur #510

Montréal, QC

H2N 2B7